Términos del servicio

18K Gold Warranty
At Joyas La Gloria, we proudly offer authentic Italian 18K gold jewelry, carefully selected for its exceptional craftsmanship, beauty, and quality.
Every purchase includes our commitment to authenticity and customer satisfaction.
Authenticity Guarantee
We guarantee that every piece sold by Joyas La Gloria is crafted from genuine Italian 18K gold, unless otherwise stated in the product description.
What Our Warranty Covers
Our warranty covers manufacturing defects present at the time of purchase, including:
Manufacturing defects in the gold.
Defective clasps or closures due to manufacturing.
Structural defects not caused by misuse or accidental damage.
All warranty claims are subject to inspection and approval by Joyas La Gloria.
What Our Warranty Does Not Cover
This warranty does not cover:
Normal wear and tear.
Scratches, dents, or cosmetic damage.
Damage caused by accidents, impacts, or improper use.
Damage caused by chemicals, perfumes, lotions, chlorine, or cleaning products.
Broken chains resulting from pulling, snagging, or excessive force.
Lost or stolen jewelry.
Repairs or alterations performed by third parties.
Damage resulting from improper storage or lack of maintenance.
Jewelry Care Recommendations
To preserve the beauty of your jewelry:
Store each piece separately in a soft jewelry pouch or box.
Avoid contact with perfumes, lotions, chlorine, and household chemicals.
Remove jewelry before swimming, exercising, or performing heavy work.
Clean gently with a soft microfiber cloth after wearing.
Bring your jewelry to Joyas La Gloria for professional cleaning and inspection when needed.
Warranty Service
If you believe your jewelry has a manufacturing defect, please contact us before attempting any repair.
Our team will inspect the piece and determine whether it qualifies for warranty service.
Contact Us
Joyas La Gloria
5206 E 3rd St, Suite 16
Katy, TX 77493
📞 (832) 922-6588
📧 joyaslagloria@gmail.com

 

Additional Terms for Joyas La Gloria
Jewelry Sales
Joyas La Gloria specializes in authentic Italian 18K gold jewelry. Product descriptions, images, weights, and measurements are provided as accurately as possible. Slight variations may occur due to the handcrafted nature of certain items.
Pricing
All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice.
Payment
We accept the payment methods displayed during checkout. Orders will only be processed after full payment has been successfully authorized.
Shipping
Orders are shipped in accordance with our Shipping Policy. Once a package has been accepted by the shipping carrier, responsibility for the shipment transfers to the carrier.
Warranty
Our jewelry is covered by the terms described in our 18K Gold Warranty. The warranty applies only to eligible manufacturing defects and does not cover normal wear, accidental damage, misuse, or unauthorized repairs.
Returns and Refunds
All purchases are subject to our Return & Refund Policy.
All sales are final. Joyas La Gloria does not accept returns, refunds, or exchanges once the jewelry has left our boutique.
Limitation of Liability
Joyas La Gloria shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our products or website.
Our maximum liability shall never exceed the amount paid for the purchased product.
Intellectual Property
All content on this website, including photographs, logos, designs, graphics, product descriptions, and text, is the property of Joyas La Gloria and may not be copied, reproduced, or used without written permission.
Governing Law
These Terms of Service shall be governed by the laws of the State of Texas and the applicable laws of the United States.