Política de envío

At Joyas La Gloria, every order is prepared with the utmost care and attention to detail. We are committed to providing a secure and reliable shipping experience for every customer.
Order Processing
All orders are carefully inspected, photographed, and securely packaged before shipment.
Please allow 1-2 business days for order processing. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods
We currently ship within the United States using trusted carriers such as:
USPS
UPS

The carrier will be selected based on the destination and the shipping service chosen at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number so you can monitor your package throughout the delivery process.
Shipping Insurance
For high-value purchases, we strongly recommend selecting shipping insurance at checkout whenever available.
If an insured shipment is lost or damaged during transit, any compensation will be subject to the carrier's insurance investigation and approval.
Transfer of Responsibility
Once your package has been accepted by the shipping carrier (USPS, UPS, FedEx, or another authorized carrier), responsibility for the shipment transfers to the carrier.
Joyas La Gloria is not responsible for delays, loss, theft, damage, or other incidents that occur while the package is in transit.
Claims
If your package is lost, damaged, or arrives incomplete, please contact the shipping carrier directly to begin the claims process.
Joyas La Gloria will gladly provide any available shipping documentation or information needed to assist with your claim.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Joyas La Gloria
5206 E 3rd St, Suite 16
Katy, TX 77493
Phone: (832) 922-6588
Email: joyasgloria@gmail.com